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Press 2 has the best American English speaking agents outside the United States offering the best near-shore solution for serving the Spanish and English speaking populations of the Americas. Nicaragua features the lowest cost base and highest English competence in Central America. We are near your target countries and populations in language, culture, and time zone. We are committed to providing you with flexible, custom-tailored, scalable service.
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Strong international management team made by highly experience individuals from the United States, Canada, Europe and Nicaragua. |
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Leading contact center in Central America, leveraging over 15 years of experience in contact center and IT services in Europe, and over 3 years experience in Central America. |
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Strong commitment from the Nicaraguan state, through CZF (http://www.czf.com.ni), for the development of the contact center industry in the country, a representing member of the call center industry in Nicaragua in the recently created committee of Corporate Social Responsibility in the Free Zone Commission. |
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Alliance with Nordic Computer Sciences Academy in Denmark to provide contact center training and Microsoft certification to agents, with strategic alliances to highly experience technical colleges in the United States. |
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